Delivery & Cut-off time
- Deliveries are normally dispatched within 48 hours.
- Free deliveries for purchases exceeding $400.00/- otherwise a $35.00 (per delivery) delivery surcharge will be levied.
- For orders sent before 3:00p.m., delivery will be made the next working day.
- For orders sent after 3:00p.m., delivery will take place on the following working day.
- Complaints & Breakages:
- Customers are advised to inspect all goods upon delivery. Any shortage or breakages should be reported immediately (within 48 hours) to Enoteca Co., Ltd Singapore Branch.
- Claims after one week from the date of invoice will not be entertained.
- Return & Refund:
- Goods sold are on a non-returnable and non -refundable basis.
- Customer Services:
- Our operating hours are from 10:00 a.m. – 9:30 p.m.